The One Suite › Comptoir Guest
Guest experience

The table orders itself. You just cook.

Comptoir Guest is the guest-facing layer for your venue: scan the QR, browse a live menu, order and pay from the phone, and come back for the loyalty. Every order lands at the counter on Comptoir One. Guests never touch the POS.

Scan. Order. Pay. No app, no waiting. The guest scans the QR at the table, orders and pays on their own phone. It lands at the counter. Live menu with allergens and 86s Pay, split or tip from the phone Order flows straight to Comptoir One Demo Table 12 · dine-in EN All Starters Mains Truffle Friesparmesan · vegAED 34 + Wagyu Slider ×2contains glutenAED 68 + Green Shakshuka86 todayAED 42 Flat Whiteoat optionAED 22 + 3 items · Table 12order & pay together AED 148 Comptoir Guest: the guest scans, orders and pays on their own phone. No app to download.
Comptoir Guest · Floor · Demo Comptoir Guest Floor OrdersGuestsLoyaltyFeedback 14 tables live Tables orderingeatingbillfree T12ordering4 guests T11eating2 guests T09bill req.AED 410 T08free T07eating5 guests T05ordering2 guests T03free T01eating2 guests Incoming orders T12 · 2 mains, 1 friesnow T05 · 2 flat whites1m T07 · dessertsent Orders flow to the counter onComptoir One · kitchen At Table 12 LK Layla K.Gold · 12 visits Usually: flat white, eggs Reward readyfree dessert · 240 pts Comptoir Guest floor: live tables, incoming guest orders, and who is at the table, recognised.
GuestFloor
the guest's phone · and the floor
The guest journey

Five taps from sat-down to signed-up.

No app to download, no waiting to catch a server's eye. The whole visit runs from the guest's own phone, and the venue gets a member out of it.

01

Scan

A QR on the table opens the venue. No app, no sign-in wall.

02

Order

A live menu with photos, allergens and today's 86s, in their language.

03

Track

The kitchen's progress updates on the phone as the order is made.

04

Pay

Pay, split the bill or add a tip, without flagging anyone down.

05

Earn

Points land automatically, with a reward waiting for next time.

What it does

The whole front-of-house, on the guest's phone.

Ordering, paying and loyalty in one guest experience, tied to the same menu, stock and kitchen your staff already run on Comptoir One.

QR & table ordering

A code per table opens the venue. No app to download, no queue.

Live digital menu

Photos, allergens and today's 86s, in the guest's language, always current.

Pay, split & tip

Settle the bill from the phone, split across the table, add a tip.

Loyalty & rewards

Points on every visit and rewards that bring the guest back.

Guest recognition

Who is at the table, their usual order and their reward, surfaced live.

Feedback routing

Happy guests to public reviews, unhappy ones caught privately first.

Loyalty & recognition

Turn a first visit into a regular.

Every order on the phone is a known guest, not an anonymous cover. Comptoir Guest remembers who they are, what they usually order and what reward is waiting, and it surfaces that at the table so the welcome feels personal. Members come back at nearly four times the rate of walk-ins.

Comptoir Guest · Loyalty · Demo Comptoir Guest FloorOrdersGuests Loyalty Feedback Loyalty Members3,420▲ 6% this month Repeat visit rate41%members vs 12% guests Rewards redeemed286this month LK Layla KhouryGold · member since 2024 Points240 Visits12 Usually orders flat white · shakshuka · fries Reward ready · free dessertauto-offered at the table Rewards Free coffee100 pts Free dessert240 · ready Chef's tasting500 pts After the visit Auto feedback request · rated 4.8 / 5 happy guests routedto public reviews Unhappy ones caught privately, first. Comptoir Guest loyalty: points, rewards and recognition that turn a first visit into a regular.
Platform

The guest side of the counter you already run.

Comptoir Guest is not a separate ordering app to reconcile. It reads the same menu and writes to the same kitchen as Comptoir One.

01

Odoo 19 core

Menu, pricing, payments and CRM. The guest layer reads and writes the real thing.

02

The guest layer

Our layer: QR ordering, pay-at-table, loyalty, recognition and feedback routing.

03

Lands on Comptoir One

Every order arrives at the counter and the kitchen, priced and ticketed, in real time.

Let your guests seat themselves.

QR ordering, pay-at-table and loyalty, live on your real menu. We set it up on the counter you already run.

Goes straight to a human. Dubai + Beirut.

Design concept · Interface screens shown are illustrative mockups, not the live product.